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FAQs

Things, you probably wonder

Frequently Asked Questions

PRO Elementor is a derivative work from the Elementor Pro WordPress plugin by Elementor Ltd. Like the original, it is licensed under the GNU General Public License, version 3 (GPLv3). But unlike the original, it is 100% free and does not require paying to use it. The PRO Elementor plugin extends the free version of Elementor to offer pro features and doesn't use Elementor Pro's premium code.
Yes! Elementor Pro is licensed under the GNU General Public License, version 3 (GPLv3).
"Elementor is a free software released under the GPLv3 license. When using the Elementor and Elementor Pro software, you receive all rights granted under the GPL. These Terms of Service do not govern your use of the Elementor and Elementor Pro software, but your services received from Elementor Ltd."
From https://elementor.com/terms/
"Developers who write software can release it under the terms of the GNU GPL. When they do, it will be free software and stay free software, no matter who changes or distributes the program."

From https://www.gnu.org/licenses/quick-guide-gplv3.html

You are not breaking the law or any terms or agreements by using PRO Elementor.

No, we don’t. But we are glad to offer a 7-day money-back guarantee in case you are not completely satisfied with paid plans.

If you are not satisfied with the paid plan, you can receive a refund within the first 7 days from the date of purchase. You can claim a full refund, regardless of the plan cost.

You need to activate your license to enjoy the benefits of automatic updates in PRO Elementor. Also, a Pro or Agency license is required to access hundreds of premium Elementor Template Kits.

You'll receive the plugin download link and your license key in an email once you purchase successfully. Also, you can get them by following the below steps on the website:
  • Go to your account and log into it.
  • Click the "View Your Orders" link to view your order history.
  • Select an order and press the "View Details and Downloads" link.
  • The license key and file download link are on the receipt page.

No, there is a limitation of 20 downloads a day in Pro plan and 100 downloads a day in Agency plan to make sure a responsible use of our resources is made.

It certainly does. If you have a license key for one website and activate it on your local server, this license key is deemed operative and cannot be reused elsewhere.

You can manage your license from the PRO Elementor plugin settings page. Also, you can do it by following the below steps on the website:
  • Go to your account and log into it.
  • Click the "View Your Orders" link to view your order history.
  • Select an order and press the "View Licenses" link.
  • In the "Manage Sites" column, press the "Manage Sites" link.
  • Manage the license you are redirected to.
You can always upgrade your plan. Please complete the following steps:
  • Go to your account and log into it.
  • Click the "View Your Orders" link to view your order history.
  • Select an order and press the "View Licenses" link.
  • In the "Upgrades" column, press the "View Upgrades" link.
  • Fill out the checkout form you are redirected to.

Yes, you'll get a 50% discount when you renew your plan. When you are on the checkout page renewing your license, this discount will be automatically applied to your renewal purchase.

The renewal process is fairly easy and does not take long. Please complete the following steps:
  • Go to your account and log into it.
  • Click the "View Your Orders" link to view your order history.
  • Select an order and press the "View Licenses" link.
  • In the "Expiration" column, press the "Extend license" link.
  • Fill out the checkout form you are redirected to.
If you choose not to renew your plan, it will remain operative until it expires. After the license expires, the website(s) built with PRO Elementor will keep working. However, it will be impossible to get the updates or use the premium template kits. We highly recommend that you download and save the latest plugin versions prior to license expiration and make no changes to the developed website(s) afterward.
 
Kindly remember that we do not provide official support to customers whose licenses are out of date. They can no longer qualify for support.